Terms and Conditions

Jewellery

All of the jewellery is hand-made in the UK by Sally Andrews. All of the jewellery is Sterling silver and hallmarked at London Assay office with the British Hallmarks. The gold jewellery is sterling silver with a heavy 22ct gold plating on the surface. The oxidised jewellery is sterling silver which has been oxidised to give the surface a black appearance.

Returns/Exchange Policy

If you are not entirely happy with your order, work must be returned in the original packaging and in perfect condition within 14 days of delivery. Refunds will not be made on your return postage, full payment will be refunded upon safe return of the goods. If you wish to exchange your item please let me know within 7 days of receiving the jewellery.

Commissions

If you would like something specially designed all commissions are welcome. Any of the designs on the website can be created in any metal. Please email for a quote if you would like an item of jewellery in 18ct gold or platinum or with a gem stone added.

Postage & Delivery

FREE postage to any UK address on orders. Please note that all deliveries will need to be signed for. Orders over £40 are send special delivery, orders under £40 are sent 1st class recorded delivery.

Once you place your order I will issue a confirmation and give you an estimated delivery date and your special delivery tracking number.